In any application, our trucks are working harder, more efficiently and more productively than ever. In turn, we at Mercedes-Benz Trucks have to ensure that our warranties continue to keep pace by meeting our customers’ expectations. For these reasons alone, Mercedes-Benz Truck warranties really do go further. Under our cover, your truck is safe and secure.

You have the added assurance that all work under warranty will be carried out by qualified technicians using Mercedes-Benz GenuineParts.

Again, remember that the purpose of any warranty is only to cover defects that may have arisen during the manufacturing process. Therefore, we can’t cover problems arising from:

A failure to follow instructions contained in the vehicle’s operating manual or maintenance booklets, or from your authorised Mercedes-Benz dealer, garage or repairer.

A failure to have the vehicle maintained and serviced correctly, and at the required intervals as set out in the maintenance booklet. Incorrect repairs by an unauthorised garage.

The fitting of non-approved parts, additional equipment and bodywork, or other unauthorised vehicle modifications (your Mercedes-Benz dealer will be happy to advise).

Using and driving the vehicle outside the instructions outlined in the driver’s handbook.

Not following advice provided by the vehicle’s information system or dashboard warning lights. Exceeding gross vehicle weights, axle loads and payload capacity. Excessive speed.

Normal ‘wear and tear’, including friction and consumable items such as oil and lubricants, filters, brake pads, clutch materials, wiper blades and tyres.

External events including environmental issues such as storms and floods, accident damage, salt corrosion, civil unrest or vandalism.