Intelligent vehicle monitoring via your mobile, tablet or laptop.
Mercedes me helps you get more out of your van and makes your working day simpler and more efficient.
As the successor to Mercedes PRO connect, it is now integrated into all our latest vehicles, so all you need to do is register and start using the services for FREE*.
Which services are included?
All of services shown below are FREE for an unlimited period or FREE for three years*. Please note that the availability of services will depend on the model and year of construction of your vehicle.
Assistance & Aftercare
Accident Recovery & Breakdown Management
Parked Vehicle Locator
Remote Retrieval of Vehicle Status
Remote Door Locking & Unlocking
Ready to set up Mercedes me?
There are just four simple steps:
1. Create a Mercedes me ID
To create a business profile for Mercedes me, simply complete the one-off registration as a company administrator in either the Mercedes me Portal or the Mercedes me App. You will then receive your personal Mercedes me ID. If you already have your own Mercedes me ID, you can skip this step.
2. Create a company profile
Using your own Mercedes me ID, you can now create a company profile in the Mercedes me Portal. Please note that you must be authorised by your company to create accounts.
3. Add vehicles, services and people
After you’ve created your company profile, you can connect your vehicle or vehicles with Mercedes me in the Mercedes me Portal and activate the desired services.
You can also add new users as drivers. They will receive an e-mail invitation and will need to set up their own Mercedes me ID to use the company profile.
4. Install and start the app
As soon as you’ve registered and been added as a user in the company profile, you can log in to the Mercedes me App using your Mercedes me ID, then assign yourself a vehicle and use the Mercedes me services.
Mercedes me is available for the Vito, eVito, Sprinter and the eSprinter. It includes a range of digital services, free for an unlimited time or for 3 years (according to service), to help manage your vehicle. Details correct at time of press – September 2021. Please note, services may change over time. In the case of questions concerning the availability of Mercedes me services for your vehicle, please contact us today..
The availability of the control unit needed for 4G connectivity is temporarily limited for certain vehicles due to supply bottlenecks. This means that all Mercedes me and Mercedes PRO connect services, including the emergency call system (eCall) are temporarily not available in the affected vehicles. For further information please contact your preferred Mercedes-Benz Dealer.
Finedon Road Industrial Estate
Broadway Business Park
8 Fingle Drive
Old Station Yard