26/06/2023

Are you a qualified Commercial Vehicle/Van/HGV Technician?

Intercounty Truck & Van Ltd is a successful Mercedes-Benz franchise with 20 years experience of providing excellent sales and aftersales service.  We have 5 sites across central England plus a number of workshops that are dedicated to our large fleet customers, repairing mixed fleets of vehicles including trailers and ancillary equipment.

Our technicians, sales teams and back-office support all share the same goal; to deliver an unrivalled customer experience, adding value through our products and services.

Our continued success means we currently have positions for skilled Technicians to join our teams at our brand new site – Dunstable.

The ideal candidate will:

You will ensure the most efficient and highest possible standard of mechanical and electrical repair, preventative maintenance and modification of customer vehicles and related ancillary equipment

Responsibility for the safety of the working environment and all colleagues/persons within it

Work as part of a team to maintain and build employee and customer relations to ensure the workshop operation achieves its objectives and targets

Undertake comprehensive and preventative maintenance and repair standards

Correct fault diagnosis to ensure replacement parts are fitted correctly and warranty claims are in line with terms

Dealing professionally and proficiently with all enquiries and completing job cards and service sheets in a timely manner

Undertake diagnostic analysis where appropriate

The Person:

Experience within a commercial dealer environment working on HGVs

Have practical understanding of using information technology and systems to deliver objectives

Safety conscious and committed to a right first-time ethos

Experience of working in a fast paced and demanding customer environment, with a flexible approach towards meeting the needs of the customer

Enthusiastic, with the ability to work on your own initiative, remaining focused and consistent and a ‘can do’ attitude

Good team worker, with the ability to get on with colleagues

Demonstrates commercial awareness and has a good understanding and experience of a busy workshop operating environment

HGV Class 1 license preferred but not essential or NVQ level 3 is essential

Benefits:

Continual OEM Mercedes Benz Training

Pension scheme

Death in Service

22 days holiday + stats

Wellbeing program including Mental Health 1^st Aid

Employee Assistance Helpline

Discounts & Shopping Vouchers

Uniform and PPE