Bike specialist MCE Insurance
Bike specialist MCE Insurance saddles up with Premium Edition Mercedes-Benz Sprinters.
As the UK’s number one provider of cover for motorcyclists, it was only fitting that MCE Insurance should have chosen Premium Editions when ordering its new Mercedes-Benz vans.
The independently-owned, fast-growing company operates from a state-of-the-art call centre and storage facility in Rushden, Northamptonshire.
MCE’s 10 Sprinter 314 CDIs are being supplied by local Dealer Intercounty Truck & Van. As Premium Edition models they feature eye-catching chrome-effect grilles, special wheel trims and badging, as well as integrated Becker® MAP PILOT satellite navigation and Audio 15 colour screen infotainment systems, TEMPMATIC air-conditioning, Comfort driver’s seats with arm-rests, and outside temperature indicators. Their striking liveries were applied by Kettering-based Sign of the Times.
Intercounty pulled out all the stops to deliver the first five vans for its new customer within just three-and-a-half weeks of the order being placed. Their primary role entails collecting damaged motorcycles from, and delivering replacement and repaired machines to, customers nationwide. They will be worked hard, with each vehicle expected to clock-up some 90,000 miles per year.
Each van is fitted with a retractable loading ramp and can accommodate up to four bikes. To ensure safe, secure transportation, Intercounty reinforced the cargo area floors and wheel boxes before adding rails and fixing points, and lined the interiors with heavy-duty ply then fixed additional, protective strips at handlebar height to prevent damage to the side walls. It also installed LED lighting, and roof vents to prevent fumes from fuel spillages entering the cab.
Once the last of its new vehicles has been delivered, MCE Insurance will be running 18 Sprinters. Although this is the first time it has done business with Intercounty Truck & Van, the company purchased its first eight examples of the multi-award-winning Mercedes-Benz when it brought the transport function in-house five years ago.
Head of Claims Centre Anthony Baxendale explained: “We had been using a sub-contractor who ran Sprinters and, of course, you see plenty going up and down the motorway in the colours of major fleet operators. Our first Sprinters have lived up to all our hopes and expectations. Despite the high mileages involved, they have been supremely reliable and cost-effective to operate.”
He continued: “Our drivers enjoy their Sprinters, particularly the new Premium Edition versions, while the vehicle’s market-leading safety armoury is an important attribute – we particularly like the fact that the Crosswind Assist system helps the driver to retain control in the event the vehicle is hit by a sudden gust. So, too, are the reassuring three-year, unlimited mileage manufacturer’s warranty, and MobiloVan cover, which includes free emergency roadside assistance in the event of a breakdown.”
MCE is the UK’s leading provider of motorcycle insurance. With group revenues of £140 million, it will this year insure one in every five motorcycles on the country’s roads. While providing cover for commuters, hobbyists and classic enthusiasts, MCE also offers specialist support for fleet motorcycles, delivering flexible solutions for food delivery and couriers.
“We’re a very brand-conscious business and, as a symbol of outstanding quality, the Mercedes-Benz three-pointed star complements our own image perfectly,” said Mr Baxendale. “Our new vans look fantastic and are already attracting a lot of attention as they travel around the country, so we hope people will keep a lookout for them.”
He added: “Although Intercounty Truck & Van didn’t supply our first Sprinters, the Dealer’s Wellingborough branch is relatively close to our headquarters and we’ve been relying on its workshop team for maintenance support. Their service is excellent.
“Meanwhile, as far as our 10 new vans are concerned, the sales ‘journey’ has been fantastic. Sales Executive Shaun Masters has done all he could to make life easy and hassle-free for us, for example by arranging the body conversions and liaising with our graphics supplier. We gave him a very tight timescale for delivery of the first five vans and he nailed it!”
Brand advocate: That’s Head of Claims Anthony Baxendale, with one of MCE Insurance’s striking new Mercedes-Benz Sprinters.